Accessibility Statement

Accessibility Statement for Queen's Park Man and Van

Queen's Park Man and Van is committed to providing an accessible experience for all customers in the Queen's Park area, including people with disabilities and those using assistive technologies. This Accessibility Statement explains the steps we take to make our man and van service information, booking process, and online content as accessible and inclusive as possible.

Our Commitment to Accessibility

We aim to align our website and digital content with the Web Content Accessibility Guidelines, WCAG 2.1 Level AA. These guidelines are widely recognised as the international standard for web accessibility and are designed to make content more usable for everyone, including people who are blind or have low vision, are deaf or hard of hearing, have mobility or dexterity limitations, or use cognitive support tools.

Our goal is that people in and around Queen's Park can find information about our man and van services, request quotes, and contact us without facing digital barriers, regardless of the device, browser, or assistive technology they use.

Screen Reader Support

Our website is designed to support visitors who rely on screen readers and other assistive technologies. We work to ensure that headings are used in a logical order, that images include meaningful alternative text where appropriate, and that important information is not conveyed by colour alone. We also strive to use clear link text and descriptive page titles so that customers in Queen's Park and the surrounding areas can quickly understand and navigate our man and van content.

We test our pages with popular screen reader software where possible and continue to refine the structure of our content to improve clarity and ease of use.

Keyboard Navigation

We recognise that many users navigate our accessible Queen's Park Man and Van website using only a keyboard or alternative input devices. To support this, we work to ensure that:

All interactive elements, such as menus, forms, and buttons, can be reached and activated using the keyboard alone. The focus order follows a logical and predictable sequence, helping keyboard users move through content efficiently. Visible focus indicators are present so that users can clearly see which element is currently selected.

We regularly review our navigation structure to reduce complexity and create a consistent experience across different sections of the site.

Ongoing Improvements and Limitations

We are continually working to improve the accessibility of our online information about man and van services in Queen's Park. This includes reviewing new content before it is published, checking contrast and font choices, and simplifying language where possible to support a wide range of reading abilities.

Despite our efforts, some legacy content or third-party tools may not fully meet WCAG 2.1 AA standards. When we identify issues, we prioritise fixes based on the impact on our users, particularly those relying on assistive technologies. We also welcome feedback that helps us understand where barriers remain.

Requesting Information in Alternative Formats

If you experience difficulty accessing any part of our accessible Queen's Park Man and Van website, or if you need information about our services in an alternative format, you can contact us and request assistance. Examples of alternative formats may include large print, simplified text, or verbal explanations of written content.

When you get in touch, please describe the content you are trying to access and the kind of support or format you prefer. This helps us respond more quickly and effectively.

Contact for Accessibility Requests

We encourage customers and visitors in Queen's Park and nearby areas to share their accessibility needs and suggestions with us. If you have any questions about this Accessibility Statement, encounter a barrier on our website, or wish to request a reasonable adjustment to how we provide our man and van services, please contact us using the usual contact options published on our site.

We review all accessibility-related requests and aim to respond within a reasonable timeframe. Your feedback is important in helping us maintain and improve an accessible, user-friendly experience for everyone using Queen's Park Man and Van.